Actuator Engineering

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Services and Support


Product Demonstrations

We are able to demonstrate most of our drives by bringing them to you location.This really is the best way to appreciate the simplicity of the drives, and understand the operational precision they offer. All we need is a 240VAC power supply a desk/bench, a few of your engineers and 20 minutes of your time.......guaranteed they will be converted to Beck!!!
To arrange a demonstration, please contact us on 0044 791 202 3945 or via e-mail at david@actuator-engineering.co.uk

Site Survey

A visit to site is often the best way to fully understand the clients needs, and understand the process requirements. We offer a comprehensive site survey/application review service for all clients. Combined with our specification writing service and link assist facility, we are able to manage your requirements from initial enquiry through to final installation and commissioning.

Specification Writing

With many years experience of applying electric actuators to process systems, we are able to produce custom made specifications to enable the client to purchase the correct equipment.
We also have a number of generic specifications that can be used by the client. These are attached on the following links. Please feel free to print these off, fill in the missing details, and forward them onto us either by e-mail or fax at +44 (0) 1623 869 304 for a quotation.
We will respond to your request as soon as possible

Rotary Electric Actuator Suggested Specification Modulating mA or Vdc Analog Control Input.doc
Rotary Electric Actuator Suggested Specification for Modulating DirectAC Control.doc
Rotary Electric Actuator Suggested Specification for Multi Position Direct AC Control.doc
Rotary Electric Actuator Suggested Specification for Open Close Direct AC Control.doc

Valve Specification Assistance

We work with most of the leading valve manufacturers worldwide. Contact us with your valve requirement and we will work to ensure that you receive the correct valve/actuator assembly for your application.
In addition we will assemble the valve and actuator and fully calibrate the assembly in our factory facility, therefore supplying to the customer a simple on-site drop in installation.

Troubleshooting

As our drives are constructed with no-burnout motors, sealed electronics, and durable spur gears, they require NO periodic maintenance.
In the event that a problem does occur, there are a number of methods to initiate a troubleshooting process.
Most drives are equipped with
HART® communication technology that allows non intrusive diagnostics and problem solving. In addition a full troubleshooting process, including diagnostic flow charts are available in instruction manuals supplied with the drive, and available on line.
Combined with 24/7 telephone assistance, most problems can be quickly and easily overcome.
Emergency telephone number is 0044 791 202 3945

Spares Support

Due to the durability of our drives, there are very few 'recommended' spares.
Strategic spares are stocked within the UK, for all operational units with the European region, ensuring a fast efficient service when it is most required.

Field Service Engineers

Field Service Engineers are available to assist customers with their Installation, commissioning, maintenance and repair of the actuators as required.
Please call 0044 791 202 3945 for further details.

Training Service

We are able to provide Training Services at your location.
Typical programmes include covering the mechanical and electrical installation, diagnostics and troubleshooting, maintenance and repair.
Please call 0044 791 202 3945 for further detail,or to discuss your requirements.